vSphere client 5.5 “Use Windows session credentials” errore: Cannot complete login due to an incorrect username or password

Mi è capitato un paio di volte questo errore: cercando di loggarsi al vcenter tramite il vsphere client con l’opzione “Use Windows session credentials” viene restituito un errore di user/password errata anche se le credenziali sono ovviamente corrette.

In numerosi blog (http://vinfrastructure.it/it/2014/01/problemi-nellautenticazione-in-vsphere-con-credenziali-di-dominio/) e sulle kb di vmware (http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2035510) dicono che l’errore si risolve ricreando l’active directory identity source ma in nessuno dei miei casi ho risolto in questo modo.

La soluzione, nel mio caso, è stata semplicemente quella di create un record PTR nella zona inversa per la risoluzione dell’ip del vcenter!

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  1. Pingback: vSphere Client: “Cannot complete login due to an incorrect user name or password” | Documentos do Administrador

  2. In my case, the “Use Windows session credentials” checkbox was not allowing me to login, but leaving that checkbox unchecked and then entering my AD credentials manually was working fine.

    I had the proper records in both my Forward and Reverse Lookup Zones and was still having issues. So the PTR record wasn’t going to be the fix for me.

    I left the domain, re-joined it, rebooted the server, still couldn’t login with that checkbox.

    My issue was much simpler. I was missing the domain name in the Host Identification section of DNS and Routing Configuration. Ironically, the ESXi server won’t let you configure this if you are currently joined to a domain. So I had to Leave Domain again, configure the domain name in Host Identification, and then re-join the domain. After that, I was able to login using either the checkbox or with manual credentials without any issues.

    vSphere Client > Configuration tab > Software > DNS and Routing > Properties > DNS Configuration tab > Host Identification > Domain

  3. Pingback: vSphere Client: “Cannot complete login due to an incorrect user name or password” – Eduardo Mozart